accurate documentation in Zendesk. Ubiquiti Unifi Support (External Clients) Triage and resolve common Unifi tasks (device... (help desk/MSP/ISP or similar) with vendor coordination. Proficiency with Google Workspace, Slack, Zendesk, and handling...
with enterprise ticketing systems (ServiceNow, Jira, Zendesk). Familiarity with Active Directory, remote support tools, mobile device...
commerce. Familiarity with CRM and ticketing systems (e.g., Salesforce, ServiceNow, Zendesk). Exposure to GenAI applications...
Administration, or related field Experience with customer service software or ticketing systems (e.g., Zendesk, Freshdesk...
(Zendesk, Pipedrive, Slack, Linear, etc…) Independently prioritizes work to get back to customers efficiently Identifies...
;customer service complaints Use technology to assign clients to the appropriate clinicians Use a ZenDesk ticketing system...
, Zendesk, etc.) · Excellent communication and customer service skills Desired Skills & Experience · Basic knowledge...
and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
imaging (Jamf, Kandji, or similar). Familiarity with ticketing systems (ServiceNow, Jira, Zendesk). Basic networking...
enhance the effectiveness of learning solutions Proactively revise content as Zendesk products and internal processes evolve...