Data/Business Analyst
) · Experience implementing or using one of the following: -Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP...
) · Experience implementing or using one of the following: -Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP...
, Genesys, TOGAF deseables Responsabilidades Acompañar al equipo comercial en reuniones con clientes Levantar y documentar...
Experience implementing or using one of the following Enterprise applications e.g. Avaya, Siebel, Genesys, Siebel, SAP EAI...
management with CCaaS. Experience with Genesys Cloud transformations is required Business analytics skills. Technical hands...-on experience with Genesys Cloud platform is a plus. In-depth experience with identifying and understanding the user and business...
management with CCaaS. Experience with Genesys Cloud transformations is required Business analytics skills. Technical hands...-on experience with Genesys Cloud platform is a plus. In-depth experience with identifying and understanding the user and business...
applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP);-EAI tools (e.g. WebMethods, TIBCO);-Reporting/business intelligence...
management with CCaaS. Experience with Genesys Cloud transformations is required Business analytics skills. Technical hands...-on experience with Genesys Cloud platform is a plus. In-depth experience with identifying and understanding the user and business...
management with CCaaS. Experience with Genesys Cloud transformations is required Business analytics skills. Technical hands...-on experience with Genesys Cloud platform is a plus. In-depth experience with identifying and understanding the user and business...
e implementar integraciones entre el CRM y el stack comercial: telefonÃa (Genesys), mensajerÃa (WhatsApp API), analytics... de Genesys Cloud API o plataformas de contactabilidad similares. Experiencia con herramientas de observabilidad: CloudWatch...
or supervisory role. Proficiency in workforce management software e.g., Verint, Genesys, Aspect and Microsoft Excel...