A global technology company is seeking a Sales Operations Analyst, Incentive Compensation to ensure accurate and transparent reporting for their sales organization. The role emphasizes data analysis and collaboration with multiple teams to ...
A global technology company is seeking a Sales Operations Analyst, Incentive Compensation to ensure accurate and transparent reporting for their sales organization. The role emphasizes data analysis and collaboration with multiple teams to ...
A leading technology company is seeking a CX Advisory Consultant in Colombia. This role focuses on delivering high-impact consulting services in customer experience and employee experience, guiding clients through transformation initiatives...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call..., ability to manage and analyze call data sets. Knowledge of workforce management and call monitoring tools (e.g., Genesys...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call..., ability to manage and analyze call data sets. Knowledge of workforce management and call monitoring tools (e.g., Genesys...
documentation as needed Experience with other UC/Contact Center platforms (Avaya Aura, Cisco UCCE, Genesys, Microsoft Teams voice...
includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys... Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, Call Back...