IT Business Analyst (Bogotá)
. Avaya, Siebel, Genesys, Siebel, SAP);- EAI tools (e.g. WebMethods, TIBCO);- reporting/business intelligence tools (e.g...
. Avaya, Siebel, Genesys, Siebel, SAP);- EAI tools (e.g. WebMethods, TIBCO);- reporting/business intelligence tools (e.g...
, Payment, etc.) and the Contact Center (Genesys Cloud). We are seeking a talented professional to join this innovative...
in Business, Information Technology, Engineering, or a related field. Experience with contact center platforms such as Genesys...
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce...
, Genesys, TSYS, Shaw, or similar systems is a plus....
expert integrating Genesys platforms with GCP-based AI services, leveraging the RASA framework as a corecomponent to build... and conversational performance Integrations & APIs Design and implement RESTful APIs, microservices, and middleware Integrate Genesys...
: 3 years of experience working with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. Knowledge of cloud...