, Genesys) Para desempeñar el rol, los skills que encajarÃan con el equipo serÃan: Orientación al cliente Pasión...
: â Experiencia en Contact Centers o BPO â Manejo de herramientas WFM (Genesys, NICE, Aspect, Verint, etc.) â Experiencia con Power...
- Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, Salesforce, Genesys, AI and Technology tools. Other: Fluency in English. Portuguese proficiency...
to learn a variety of software programs including Aspect, Teleopti and Genesys (prior experience in one of these platforms...
in infrastructure, with familiarity in tools like Smartsheet, Avaya, and Genesys. You will ensure effective communication throughout...
with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. - Knowledge of cloud technologies and platforms (e.g., AWS...
with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. - Knowledge of cloud technologies and platforms (e.g., AWS...
. Experience with contact center platforms such as Genesys, NICE CXone, Five9, or similar. Experience with AI-driven...
of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - AWS Cloud Practitioner Certification - AWS Developer Associate Certification...