, and ServiceNow (SNOW). - Administer and enforce DevOps best practices across ServiceNow ITSM, ensuring integration of incident... processes and tooling, including ServiceNow (SNOW). - Ability to write and maintain operational documentation (SOPs, KEDBs...
) and decision logging. - Hands-on experience with ITIL platforms such as Helix or ServiceNow. - Experience with Microsoft...
data controls and regulatory expectations. - Experience using Jira, ServiceNow, or similar tools for issue tracking...
-sectional support to employees, managers, P&C;, and PS on all Knowledge* Management topics managed in the ServiceNow and Workday... tools.* Queries Handling through the ticket tools used within People Services especially in ServiceNow, providing timely...
) - Experience with platforms like ServiceNow is a plus - Additional certifications (COBIT, Scrum, PMP) are a plus...
and verbal). - Knowledge ServiceNow (nice to have). - Knowledge ITIL (optional certification) Nice to have. - Experience...
processes and data pipelines. Experience using Jira, ServiceNow, or similar tools to track governance tasks and issues. Soft...
and regulatory expectations. Experience using Jira, ServiceNow, or similar tools for issue tracking. Soft Skills Advanced...
processes and data pipelines. Experience using Jira, ServiceNow, or similar tools to track governance tasks and issues. Soft...
measurements and alerting in complex environments using standard tools like Splunk Grafana, Prometheus, Argos, ServiceNow...