Ensuring day-to-day HR operations for the assigned countries by processing requests and services via ServiceNow Provide... and problem-solving skills. Experience with (HR) systems, preferably Workday and ServiceNow. Ability to work independently...
, SharePoint, MSOffice Monitoring: AppNeta, Wireshark ITSM Platforms: ServiceNow Security: Endpoint protection, vulnerability...
was acquired by ServiceNow where they went on to run most of the platform for the last few years - including AI Chat, mobile...
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
GRC, ServiceNow, LogicManager). Partner with IT/security on cyber risk reviews and vendor risk assessments. Reporting... for data manipulation and reporting. Hands-on experience with at least one GRC or risk platform (Archer, ServiceNow...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...
audits. Track findings in GRC tools (Archer, ServiceNow, or similar). Regulatory Compliance: Ensure adherence to frameworks...
, Looker, Grafana, and ticketing systems like Zendesk, ServiceNow, and Jira. Strong analytical skills with experience using...
communication skills Experience with CI/CD pipelines monitoring (T1) and fixing (T2) Insights BI queue monitoring in ServiceNow...
., SQL Server, Oracle PL/SQL). Experience with support tools (e.g., ServiceNow). Hands-on experience with Java development...