their AI transformation journey and ensure Zendesk’s product roadmap aligns with the market trends so we remain at the forefront of CX... adoption of Zendesk’s products and awareness of ourProduct vision - Act as executive sponsor for key customers throughout the...
A leading customer service company in Colombia seeks an APAC Chief Technology Officer to drive customer success, engage with key partners, and influence product strategy. The idóneo candidate has over 10 years of CX experience, a strong bac...
management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira - General knowledge of ERISA rules...
- Internal documentation and SOP tools Nice-to-Haves (Preferred) - AI-first helpdesk tools such as Gorgias, Zendesk...
, marketing automation tools, Zendesk, and chatbot solutions. - Intermediate SQL skills, including joins, basic CTEs, case when...
of experience within the operations sector. - Familiarity within the financial services industry. - Familiarity with Zendesk...
Analyst or Implementation Specialist. - Familiarity with ticketing and support ecosystems (Zendesk, Intercom, Jira...
technical issues and elevate complex cases as needed. - Utilize Zendesk, Aircall, and internal CRM systems for tracking.... - Knowledge of retirement plans or financial account management (401k, IRA) is advantageous. - Proficiency in Zendesk and Aircall...
such as Google Workspace, Slack, Salesforce, Zendesk, and Jira - General knowledge of ERISA rules and requirements, and experience...
similar to our adopted choices of Jira, GitHub, Travis CI, Zendesk, etc. - Excellent Communicator – Able to facilitate...