IT Operations
notes using Zendesk. Deliver remote desktop support to both client and internal users. Proactively identify emerging...
notes using Zendesk. Deliver remote desktop support to both client and internal users. Proactively identify emerging...
is required. Nice to Have: Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow). Basic understanding of cloud...
calm under pressure. Familiarity with social management and customer support tools (e.g., Sprout, Hootsuite, Zendesk...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...
automation). Systems Knowledge: Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight. Problem Solver...
platforms (e.g., Gorgias, Zendesk) Experience in retail eCommerce or direct-to-consumer operations preferred Proficiency... programs Tools & Software CRM tools: Gorgias, Zendesk Ticketing systems and macro management Learning management systems...
systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰 Competitive salary: Based on experience...
, Splunk, Solarwinds, etc. Experience in ticketing systems like Zendesk, Jira or ServiceNow, ITIL processes and implementing...
) Proficiency with CRM tools (Salesforce) Experience working with Excel and ticketing systems (Zendesk) Experience with payment...