and helping others Proficient in MS Office, Google Suite Experience working with Zendesk, Salesforce, or Assembled is preferred...
-to-Haves Experience using CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Intercom) Previous remote or startup experience...) Communication tools: Gmail, Slack, Zoom CRM or helpdesk systems Preferred: Zendesk, Freshdesk, Intercom, or similar tools...
is required. Nice to Have: Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow). Basic understanding of cloud...
analytical role with demonstrated leadership responsibilities Advanced proficiency with quality management platforms (Zendesk, G...
, Airtable, Calendly, Google Calendar, Google Workspace (Docs, Sheets, Drive) Nice-to-Haves (Preferred) Notion, Asana, Zendesk...
cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...
Familiarity with clinical documentation or medical terminology Tools Proficiency Must-Haves (Required) CRM Systems: Zendesk...) or training platforms Automation: Zapier or workflow automation tools Support Ticketing: Advanced knowledge of Zendesk...
: Proficiency in Customer Support Systems (Zendesk or similar) and CRM tools Detail-Oriented: Highly organized with exceptional... Proficiency Must-Haves (Required) Customer Support: Zendesk or similar ticketing and VOIP systems CRM Platforms: Salesforce...
integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical...
, Zendesk, or similar). Ability to manage high message volume while maintaining quality and consistency. Strong problem...