, competent in data entry, MS Office including advanced Excel, familiarity using ticketing tool (Zendesk) and HR technology (SAP...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front - nice to have) Basic Technical Tools (CSV editors, data import/export systems...
): Customer Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge... Base / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google...
, etc. – an advantage Experience in working with CRM systems (Salesforce, Zendesk) – an advantage About the company: Tipalti...
, Looker, Grafana, and ticketing systems like Zendesk, ServiceNow, and Jira. Strong analytical skills with experience using...
. You are used to working with collaboration tools like Zendesk, Confluence, and Lucid. Why will you love stepping into this role...
. You are used to working with collaboration tools like Zendesk, Confluence, and Lucid. Why will you love stepping into this role...
in Google Sheets / Excel for simple reporting. Experience using CRM or helpdesk tools (e.g., Gorgias, HubSpot, Zendesk...
independently in a fast-paced, remote setting Tools and Software: Experience with helpdesk platforms such as Gorgias, Zendesk...