Customer Success Manager - 7 months Fixed term contract
to customers - some of which may lead to upsell opportunities by facilitating the implementation of the proposals and following...
to customers - some of which may lead to upsell opportunities by facilitating the implementation of the proposals and following...
and helping Account Managers close client renewals;and discovering upsell and cross-sell opportunities. Collaborate...
Identify upsell and cross-sell opportunities to grow revenue Monitor churn risk and deploy reactivation strategies Be the... adoption) Group expansion in key mid-market groups (above 20 locations) Upsell performance Customer satisfaction (NPS, churn...
and escalations Collaborate with Sales and CS to identify upsell opportunities Translate tech topics into clear business language...
- by maintaining high customer retention rates, proactively identifying and acting on expansion opportunities, and managing upsell...
of upsell opportunities and recommendations. ∙ Helping business leaders manage their companies. ∙ Contributing directly...
management on the biggest partnerships;with the objective of developing revenue through upsell opportunities. Define the...
upsell and cross-sell initiatives. Develop and execute strategic account plans to increase customer satisfaction and grow...
science best practices across customer projects;Partner with commercial teams to functionally support upsell, cross-sell...
science best practices across customer projects;Partner with commercial teams to functionally support upsell, cross-sell...