Senior Expert Conversational AI / Cognigy - Voicebots (m/w/d)
Verständnis von Conversational‑AI‑Architekturen, Dialogdesign und Voice‑Use‑Cases, idealerweise ist Dir Genesys nicht fremd...
Verständnis von Conversational‑AI‑Architekturen, Dialogdesign und Voice‑Use‑Cases, idealerweise ist Dir Genesys nicht fremd...
global service processes and data across Salesforce Service Cloud, Genesys and SAP Set and steer the end to end roadmap... Genesys and SAP You are data savvy, with knowledge in data modelling, master data management, data quality and analytics...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
. Du bist die erste Ansprechperson für unseren Partner Genesys in Bezug auf den operativen Betrieb der aktuellen On-Premise-Lösung sowie der neuen Cloud...-Lösung und identifizierst im regelmäßigen Austausch mit Genesys Trends, die du in Abstimmung mit dem Management frühzeitig...
und E-Mail Erfahrung mit gängigen WFM-Tools (z. B. injixo, Verint, Genesys) und BI-Systemen von Vorteil Sehr gute...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
and model landscapes (e.g. Cognigy, Salesforce Service Cloud, Genesys) You collaborate with a wide range of stakeholders... with platforms such as Cognigy, Salesforce Service Cloud, or Genesys Model Evaluation & Analytics You are adept in defining...
Schaltungsentwicklung sowie Erfahrung im Umgang mit Programm zur Systemmodellierung (Matlab/Simulink, Genesys) sind von Vorteil. Kenntnisse...
, integrated, and operationally sound customer service platforms based on Genesys, Novomind and Microsoft Dynamics 365 Contact... solutions at least, ideally with one of the following platforms: Genesys (Cloud or Engage) Novomind Dynamics 365 Contact...