Head of Workforce Management (m/f/d)
proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience...
proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience...
proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience...
proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience...
proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience...
proficiency in WFM tools such as NICE, Genesys, Verint, and Excel, with SQL and cloud-based WFM experience...
Commerce and Genesys PureCloud. Your business-fluent German skills, both written and spoken, are complemented by very good...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
the roadmap, focusing on service processes at the interface of Salesforce Service Cloud, Genesys and SAP Drive the design... You are skilled in contact center and service processes, with expertise on leveraging contact center (Genesys) and ERP (SAP...
is an advantage. Familiarity with voice or contact center technologies (ASR, TTS, SIP/WebRTC, Twilio, Genesys, NICE, Avaya...