in Zendesk und Zammad Du analysiert Kundenfeedbacks, die Customer Satisfaction Scores und schlägst Verbesserungen vor... mit Zendesk oder ähnlichen Ticketingtools Du bist empathisch, liebst es, Menschen zu helfen und hast ein gutes...
troubleshooting Real-time support & clear communication Case documentation in Zendesk L2 – Technical Support Investigate... communicator with customer focus Tools: Zendesk (mandatory), Five9/CRM (plus) Schedule 08:00–17:00 (CEST) 8h/day (split...
troubleshooting Real-time support & clear communication Case documentation in Zendesk L2 – Technical Support Investigate... communicator with customer focus Tools: Zendesk (mandatory), Five9/CRM (plus) Schedule 08:00–17:00 (CEST) 8h/day (split...
such as Zendesk, or similar Highly structured, proactive, and comfortable working in a fast-moving scale-up environment...
(e.g., Zendesk, Intercom). API layer: Build clean, documented APIs consumed by the frontend. The Product & Tech Lead...