Gerente Workforce Management bilingüe (call center)
, Genesys), Excel Matlab o R, SQL, Power BI, Qliksense, Tableau. Ofrecemos: Sueldo dependiendo experiencia Prestaciones...
, Genesys), Excel Matlab o R, SQL, Power BI, Qliksense, Tableau. Ofrecemos: Sueldo dependiendo experiencia Prestaciones...
(Deseable): Conocimiento o experiencia en plataformas de voz en la Nube (Ej: Amazon Connect, Genesys Cloud, Twilio...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
. - Knowledge on HDMS, HMS, HNCare, Genesys y HCM - Experience on Sales Order. - Excellent communication, both verbal and written...
, Telefonica, Cisco, Genesys, etc. - You will carry out innovative projects in areas such as Development, Architecture, Security...
center infrastructure, including Genesys and other communication tools. Execute and assist with maintenance windows.... Understanding of networking fundamentals (TCP/IP, LAN/WAN, VLANs, wireless). Experience supporting Genesys or similar contact...
, maintenance, and Level 3 support of enterprise applications that power our contact center operations across Cisco and Genesys..., and VXML application development. Work with Genesys Platform SDK (PSDK) for integration with Genesys contact center...
in a supervisory or managerial role. Proficiency in WFM tools (Verint, NICE, Aspect, Genesys, or equivalent) and advanced MS Excel...