( Inconcert, Genesys, Mitrol, Avaya, etc) - Microsoft Office/ Excel avanzado para elaboración de reportes. (Formulas, Tablas...
en los skills OS y/o MR. Skills: Inglés intermedio-avanzado (B1-B2) Técnologia y Sistemas: GENESYS, HCM, HDMS, GOC, MS...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Experiencia liderando equipos y gestionando KPIs Manejo de CRM Zendesk, Salesforce, Genesys o similar Enfoque a resultados...
Experiencia liderando equipos y gestionando KPIs Manejo de CRM (Zendesk, Salesforce, Genesys o similar) Enfoque a resultados...
como activo. · Experiencia en administración de plataforma VoIP (Genesys/Call Manager) como activo. · Conocimiento de Cisco...
to learn new tools and systems (e.g., Excel, Power BI). Nice to Have: Familiarity with Salesforce, Power BI, or Genesys...
, forecast, retroalimentación efectiva. Software Verint, Nice, Genesys, Excel Matlab o R, SQL, Power BI, Qliksense, Tableau...
de recursos, forecast, retroalimentación efectiva. Software (Verint, Nice, Genesys), Excel Matlab o R, SQL, Power BI, Qliksense...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...