, service level. - Manejo de herramientas WFM (Genesys, NICE, Avaya, Verint o similar). - Excel avanzado (indispensable...
, Panasonic, Genesys, Five9, Connext, Inconcert, Teams, Amazon Connect, etc.3 a 4 años en dimensionamiento, estimación...
, Salesforce, Genesys Cloud). Habilidades en análisis y levantamiento de requerimientos.Gestión de proyectos con enfoque...
Provisioning Manager) ACD (IPCC, Finesse, Genesys) Variphy IR (Integrated Research) monitoring tool Informast - Familiarity...
platforms, including Zoom, Microsoft Teams, and WebEx. Support contact center infrastructure, including Genesys... ITSM tools. Understanding of networking fundamentals (TCP/IP, LAN/WAN, VLANs, wireless). Experience supporting Genesys...
support for our Brokerage business Support Ecosystem including: Front (focus), Zendesk, Genesys Cloud, Custom Applications... Administrator). Business Application Experience: Front, Zendesk, Salesforce, Genesys, McLeod, Google CCaaS, or similar. Industry...
, Nuance, Khoros) and CCaaS solutions (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr). Proven record of building Genâ€AI use...
, HNCare, Genesys y HCM Experience on Sales Order Excellent communication, both verbal and written in Spanish Teamwork...
platforms, such as Genesys, Zendesk, Amazon Connect, Avaya, and NICE Agile and continuous improvement methodologies, including...
al equipo (Genesys) Calificaciones y Experiencia Requerida Licenciatura en Administración de Empresas, EconomÃa, Contabilidad... Connect, Genesys y herramientas de colaboración Google Inglés opcional Habilidades Capacitación y manejo de audiencias...