in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products... fluency B2 or higher. Strong analytical and problem-solving skills High level of accuracy and attention to detail in work...
and make suggestions for customer adoption and growth while working closely with Sales and Customer Success teams... and ensuring timely delivery of solutions - Assist with ticket escalations, providing regular reporting on customer health...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products... fluency B2 or higher. Strong analytical and problem-solving skills High level of accuracy and attention to detail in work...
in salesforce sales, procedures and opportunities. Increase average ticket in the account complementing with additional products... fluency B2 or higher. Strong analytical and problem-solving skills High level of accuracy and attention to detail in work...
technical support on all P1, P2, and other high visibility incidents: - Provide internal and external executive level updates... to all partners - Perform troubleshooting, document tickets, and follow-up actions - Collaborate with multi-functional teams...
, you will collaborate with cross-functional teams, including project managers, business analysts, and technical architects, to ensure the... pipelines for Salesforce and ServiceMax. Perform system testing and validation to ensure high performance and security. Create...
systems. Responsible for engineer services that include coordination, change control, monitoring, ticket queue administration..., and remediation of high critical incidents. Responsible for creating / updating Knowledgebase articles. Responsible to fix the...
on the Microsoft Configuration Manager Application - SCCM. Interfaces with Security, Application, Network and other teams... for enterprise patch management and deployment. - Works with and manages cross-functional teams to identify operational procedures...
and ensure compliance to standards like PCI, ISO, ISMS, BCMS by facilitating audits by internal and external teams - Place... - In-person feedback to reporting agents on daily basis regarding ticket hygiene and operational/procedural hygiene - Root cause...
technical support on all P1, P2, and other high visibility incidents: - Provide internal and external executive level updates... to all partners - Perform troubleshooting, document tickets, and follow-up actions - Collaborate with multi-functional teams...