. Job Summary Provides technical phone support for customers and conducts problem analysis for incidents involving moderately high..., escalates to support resources. Facilitates closure to problem ticket/ service requests while meeting or exceeding defined...
to appropriate teams (L2/L3) when needed, build stronger team efficiency and directly contribute to our mission of delivering top... and knowledge. · Service Delivery o Ensure 24/7 network monitoring and support, including on-call rotation. o Maintain high...
with our products. This role is an opportunity to kickstart your career in a high-growth Software-as-a-Service (SaaS) organization... with a commitment to getting the job done, regardless of task size. High sense of urgency with the ability to prioritize and meet tight...
as a Technical Service Manager. You will be instrumental in delivering high-quality technical managed services, supporting Rise... ticket handling. Establish good relationships with all customer-facing roles in SAP to provide One SAP experience. Be part...
team. Our ideal candidate is a high performer with experience leading a team in a contact center environment. This role... will focus on training, teaching, and empowering our Level 1 Customer Support Specialists to grow into high-performing members...
to handle highticket volumes while maintaining service level agreements (SLAs). CSRs are the frontline voice of the company... to Tier 2 or technical teams. Knowledge Management: Update internal knowledge bases and FAQs with common solutions...
as a Technical Service Manager. You will be instrumental in delivering high-quality technical managed services, supporting Rise... ticket handling. Establish good relationships with all customer-facing roles in SAP to provide One SAP experience. Be part...
who have pre-booked their call times, rather than cold calls or lead generation. This is a high-ticket sales environment... with pre-booked warm leads to close high-ticket sales. Client Relationship Development: Maintain strong relationships...
to close high-ticket sales. Client Relationship Development: Maintain strong relationships with potential clients... executives. Join Us: Do you have the drive and skill set to excel in a high-ticket sales environment? Are you ready...
—your job is to close warm prospects who’ve already scheduled their calls. If you're passionate about high-ticket sales and want to earn... in a high-ticket sales environment? Are you ready to be part of a team as committed to closing deals as they are to transforming...