— and you love being that person? Do you thrive in high-pressure situations, solving problems that others can’t... as a critical link between Tier 1 support and specialized technical teams. You’ll troubleshoot, mentor, document, and collaborate...
in CRM systems (Salesforce, SAP). Manage high volumes of customer queries via phone, email, and chat, ensuring timely... members or other departments (Product, Sales, Support). Collaborate with cross-functional teams to resolve customer...
, you will handle critical ticket assignments, oversee the resolution of escalated payroll issues, and ensure adherence to established...-functional teams, manage process trackers, and support the Payroll Lead in meeting service-level agreements (SLAs...
in handling rejection. H!KINEX offers Sales as a Service to U.S. companies, primarily supporting high-touch and high-ticket... consulting business sales. Our goal is to develop professionals who can operate at an exceptionally high business level...
efficiently with creative teams, Art Directors, Quality Specialists, and Team Coordinators. High attention to detail... to foster collaboration across teams. The Senior Production Coordinator will coordinate and support a global team, helping...
to deliver or drive resolution. Supervise various ticket queues globally to ensure tickets have not breached and ensure tickets.... Drives problem management for resolutions delivery with product management teams. Analyses / Perform and drive to RCA (Root...
client experiences and the seamless delivery of high-quality creative work. Responsibilities combine strategic coordination... creative teams. Adaptability, speed, and agility in working efficiently and effectively under pressure. Proficient...
processes, ETL/pipeline concepts, or ticket-based operations support. Experience working cross-functionally with sales teams... infrastructure that enables our GTM field teams to guide users from a commercial agreement with Stripe through implementation...
awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the BizTech..., celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage...
high-priority cases are managed effectively. Ticket Management: Manage a queue of incidents effectively using tools... and product teams. What you will do: Advanced Troubleshooting: Diagnose and triage complex issues reported by customers...