with Support, Engineering, Cloud Operations, and Product teams. This includes ensuring proper prioritization of P1 and high-impact..., Product Management, and Customer Success teams to resolve high-impact technical issues. Strong background in ERP systems...
, you will collaborate with cross-functional teams, including project managers, business analysts, and technical architects, to ensure the... pipelines for Salesforce and ServiceMax. Perform system testing and validation to ensure high performance and security. Create...
: Providing high quality remote IT support to the worldwide WBD user community. Supporting end-users in finding resolutions... Desk via ServiceNow and with Local Workforce Support teams to help resolve/satisfy incidents/requests Use of additional IT...
partners and mission-critical services, can sustain and accelerate business results. The services include customer ticket... and scripts to resolve operational burden of support/dev engineers and front-line customer support teams - Read and understand...
a SaaS company from $1M–$15M ARR and love building repeatable, efficient, high-tempo operating systems: you’ll thrive..., product delivery, and reliability 2. Support & Customer Operations Maintain best-in-class support SLAs Oversee ticket...
, you will handle critical ticket assignments, oversee the resolution of escalated payroll issues, and ensure adherence to established...-functional teams, manage process trackers, and support the Payroll Lead in meeting service-level agreements (SLAs...
to deliver or drive resolution. Supervise various ticket queues globally to ensure tickets have not breached and ensure tickets.... Drives problem management for resolutions delivery with product management teams. Analyses / Perform and drive to RCA (Root...
client experiences and the seamless delivery of high-quality creative work. Responsibilities combine strategic coordination... creative teams. Adaptability, speed, and agility in working efficiently and effectively under pressure. Proficient...
efficiently with creative teams, Art Directors, Quality Specialists, and Team Coordinators. High attention to detail... to foster collaboration across teams. The Senior Production Coordinator will coordinate and support a global team, helping...
processes, ETL/pipeline concepts, or ticket-based operations support. Experience working cross-functionally with sales teams... infrastructure that enables our GTM field teams to guide users from a commercial agreement with Stripe through implementation...