ticketing systems (e.g., ServiceNow), troubleshoot failures, and restore services within SLAs. Perform root cause analysis..., and performance tuning). Proficiency in SQL for data validation and debugging. Experience using ticketing systems (e.g., ServiceNow...
. Understanding of software quality principles, including test methodologies. Familiarity with CMDB structures and ServiceNow...
and data initiatives in a large-scale organization. · Basic proficiency in ServiceNow or similar platforms, encompassing... certifications in SAP SuccessFactors, ServiceNow, Power BI, or relevant data science platforms would be advantageous. · Proficiency...
) Experience with ServiceNow or similar Incident Management Tool Knowledge on handling Service Requests and Incidents Knowledge...
ServiceNow queue, ensuring tivkets are resolved efficiently and timely Optimize and enhance our Kubernetes and Cloud platforms...
Service Management, BMC Helix, ServiceNow. Resolve complex bugs with long term fixes following BI best practices...
related to tax in ServiceNow. Promote a Culture of Compliance - Maintain confidentiality of sensitive payroll and tax...
ServiceNow queue, ensuring tivkets are resolved efficiently and timely Optimize and enhance our Kubernetes and Cloud platforms...
with ServiceNow or similar tool for ticket handling. Excellent communication skills to work effectively with business stakeholders...
related to tax in ServiceNow. Promote a Culture of Compliance – Maintain confidentiality of sensitive payroll and tax...