., Zendesk, Freshdesk). Familiarity with communication and collaboration platforms such as Slack, Google Workspace, and project...
or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front – nice to have) Basic Technical Tools (CSV editors, data import/export systems...
Tools: Zendesk, Freshdesk, or similar Project Management: Notion, Asana, or ClickUp Benefits Our Recruitment Process...
when needed. Customer Service Support (During Peak Cycles) – 40% Manage inbound tenant inquiries via Zendesk (tickets... (Docs, Sheets, Drive, Meet). Experience using helpdesk software (Zendesk or equivalent). Reliable internet connection...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
-to-Haves Experience using CRM or helpdesk tools (e.g., Zendesk, Freshdesk, Intercom) Previous remote or startup experience...) Communication tools: Gmail, Slack, Zoom CRM or helpdesk systems Preferred: Zendesk, Freshdesk, Intercom, or similar tools...
Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...
calm under pressure. Familiarity with social management and customer support tools (e.g., Sprout, Hootsuite, Zendesk...
as code tools. Experience with ticketing systems such as Jira, ServiceNow, or Zendesk. Experience supporting events or time...