such as ServiceNow, Jira Service Management, Remedy, Zendesk, or similar. Data analysis and reporting using Excel, Power BI...
(teléfono, correo y chat). - Uso de plataformas como BusUp, Zendesk, JIRA. - Elaboración de informes regulares y especiales...
to customer inquiries via Zendesk, Meta, and other platforms.Identify and assess customer needs to provide appropriate... platforms such as Zendesk, Meta, and instant messaging systems. Knowledge of Zendesk, Meta Business Suite, Microsoft Office...
con base en Términos y Condiciones. Brindará asesorÃa vÃa formulario mediante la plataforma Zendesk en menos de 24 hrs...
reactive supportHands-on experience with common customer success and sales tools (e.g., Salesforce, Gainsight, Zendesk, Hub...
Management techniques or training such as PMPExperience with Zendesk or Helpshift or other major customer support toolsFor...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
de Zendesk: Mantener controlado el flujo de pase de casos entre el equipo de ingenierÃa y soporte, a su vez, se espera...
, LogMeIn, o similares) Experiencia en el uso de sistemas de tickets como ServiceNow, Zendesk o Jira. Habilidades Blandas...
de procesos de facturación electrónica (CFDI). Experiencia con plataformas de gestión de tickets como Freshdesk, Zendesk...