in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software..., enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect...
-to-haves: Formal Project Management techniques or training such as PMP Experience with Zendesk or Helpshift or other major...
of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service... experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices...
: Conocimientos en aplicaciones: Google Workspace, Microsoft Office, Zendesk y Odoo. Capacidad de organización y atención al detalle...
de Help desk o soporte técnico como: Remedy, BMC, Service Now, Zendesk, Tivoli, etc. Apego a nÃveles de servicio (SLA...
, altas, bajas, cambios, etc. - Adecuado manejo de plataforma de tickets para levantamiento y seguimiento como: Zendesk...
al Cliente del sector BANCARIO Experiencia en uso de herramientas de gestión de tickets como Zoho, Zendesk o similares...
(Zendesk, Jira, ServiceNow) Understanding of ITSM & incident management Familiarity with software development...
de tickets (Jira, Zendesk, ServiceNow, Service Desk Plus, etc.). Conocimientos de redes, software de seguridad y administración...
, both verbal and written. Fluency in French and/or Spanish (read, speak, write) is a strong plus. Experience with Zendesk...