Global Service Desk Analyst I (Hybrid opportunity)
issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
de herramientas de ticketing (Intercom, Zendesk u otras). Capacidad para manejar múltiples casos en simultáneo y priorizar...
replacements - Input complete and accurate information on Zendesk (Ticketing System) - Follow up on customer issues by e mail...
, etc. - Adecuado manejo de plataforma de tickets para levantamiento y seguimiento como: Zendesk, WhatsApp Gold, Tivoli, Remedy, Service...
, monitoreo a incidencias, plataformas de Help desk o soporte técnico como: Tivoli, System Center, Zendesk, WhatsApp Gold...
, Zendesk, Service Naow, etc.), uso de herramientas de monitoreo (Dynatrace, DataDog, OpenNms), conocimiento básico...
Job Description Who we're looking for **Zendesk is the market leader in customer support software, providing... a Specialist to support Partner Marketing efforts in AMER (U.S. & Canada). Partner Marketing at Zendesk is responsible...
systems, Airtable, Zendesk, Dialpad, Front, Intercom Benefits Competitive Salary: Based on experience and skills...
: levantamiento, registro, soporte, seguimiento y cierre con SNOW, BMC, System Center, Zendesk, WhatsApp Gold, etc. - Gestión...
como: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. - 2 años en Soporte y configuración Redes como Access Point, routers...