IT Business Analyst - ERP / EPM Controlling & Forecast
, or ERP integration tools (OIC, API, middleware) Experience with Agile/hybrid delivery tools (JIRA, Confluence, ServiceNow...
, or ERP integration tools (OIC, API, middleware) Experience with Agile/hybrid delivery tools (JIRA, Confluence, ServiceNow...
...) - Basic knowledge of Dynatrace, ServiceNow, and Confluence tools. - Basic knowledge of cloud computing (Google, AWS, Azure...
, and hardware troubleshooting. Experience with ticketing systems (ServiceNow, Remedy, Jira, or similar). Good understanding... confirmed during onboarding). Windows, Office 365, Active Directory, Hardware, ServiceNow, ITSM...
issues Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4 good...
and solve tickets during the service period (ServiceNow skills, & Agile knowledge) o Improve/create documentation and Knowledge...
. Preferred qualifications ● Experience with tools like Jira and ServiceNow for managing SAFe artifacts and web request...
, ServiceNow, AI-powered assistants). Support the rollout and continuous improvement of digital initiatives aimed at operational...
tools (JIRA, Confluence, ServiceNow) We acknowledge that many candidates may not meet every single role requirement listed...
such as Zendesk, ServiceNow, Intercom, Genesys, NICE, and Talkdesk. You will own these connectors from ideation through launch..., ServiceNow, Intercom, Genesys, NICE, and Talkdesk to understand their workflows and translate these into connector opportunities...
, Microsoft 365, ServiceNow, Workday or similar enterprise platforms. Able to work independently with minimal supervision...