IT Service Desk Agent with German
and software Have an analytical approach to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow...
and software Have an analytical approach to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow...
and software Have an analytical approach to complex issues Have experience in ITSM ticket systems (ideally in ServiceNow...
or service management tools like ServiceNow, MyServicePoint, or similar platforms. Proactive, adaptable, and excited...
toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. CMDB/ITSM Technologies/platforms such as ServiceNow and BMC...
or service management tools like ServiceNow, MyServicePoint, or similar platforms. Proactive, adaptable, and excited...
Delivery projects and initiatives (CSI s) About You Experience in ITSM Platforms (preferably ServiceNow) Strong Technical.... Travel Expectations None ITSM, ServiceNow,...
by the local teams through the case management tool ServiceNow (on Talent modules: Recruiting, Learning and Talent... documentation is stored in the right place (knowledge base of ServiceNow tool) Communicate the updates to the CoE teams to ensure...
, Remote connection software, Admin Access of the Laptop , RJ45 port on Laptop Experience of ticketing tools (ServiceNow...
of service management tools such as ServiceNow, including incident management, ticketing, and self-service portal administration...
of service management tools such as ServiceNow, including incident management, ticketing, and self-service portal administration...