: Provide tier 1 and tier 2 support for desktops, laptops, printers, mobile devices, AVAYA phone systems, network devices... and troubleshooting: PCs, laptops, printers, and peripheral devices. Experience supporting telephony systems, preferably AVAYA...
-OR- a combination of equivalent education and work experience 8 or more years of hands-on experience with Avaya Enterprise Unified..., and Voice Gateways Expertise in Avaya hardware and technologies such as Communication Manager, Aura Messaging, and Session...
Property Management System, Avaya Telephone System, HotSOS Strong customer service skills Professional appearance...
CAD-AVL CAS Avaya Phone Software Mobile Fare Payment ID Card Database Public Address System Safety...
opportunities to add value to the customer Utilize programs and software such as Avaya Call Manager or other unified communication... suite programs including but not limited to CMS, Aura messaging and conferencing, NICE in contact, Virtual Observer, Avaya...
â— Technical skills: Professional or Expert Certification (Cisco, Juniper, Avaya), Infrastructure Engineering/Maintenance, Advanced...
Teams Phone, Cisco, Avaya, or similar. Working knowledge of SharePoint Online, including permissions, site architecture...
/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys...
reports from Wealthscape and Avaya required for TFA to oversee service and processing metrics, and identify areas... and expert processing proficiency on the NFS Wealthscape platform Demonstrated experience utilizing Avaya or similar telephony...
. Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM...), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server...