incude but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
Technician will provide technical expertise in the operation, maintenance, and troubleshooting of Avaya switching systems... permits and cable locating activities. Responsibilities: Essential functions will include: Operate and maintain the Avaya...
Technology (AWS-preferred, Avaya, Aspect, etc.) Two years’ experience in a Call Center environment Requires a high level...
employee or contractor Licensure, Certifications, and Clearances: Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...
, encryption). Experience with NMB-like tools: MS Office, Google Workspace, Adobe, Avaya, Printers/Scanners, Mobiles (iOS...
and Avaya platform preferred. Strong analytical and organizational skills with excellent attention to detail. Excellent... in a 24x7 call center is preferred. SPOK and Avaya platform experience is preferred. Candidate will work on-site. Education...
Knowledge of SPOK and Avaya platform preferred. Strong verbal and written communications skills Job Requirements: Two (2...
project approach using the latest technologies such as Genesys Pure Cloud, Five9, Amazon Connect, Zoom, Cisco, Avaya, NICE...
and Avaya platform preferred. Strong analytical and organizational skills with excellent attention to detail. Excellent... center is preferred. SPOK and Avaya platform experience is preferred. Candidate will work on-site. Education High...