Certified Pega Decisioning Consultant
such as Avaya, Cisco, and Chatbot platforms. Certified Pega Lead System Architect (CLSA)....
such as Avaya, Cisco, and Chatbot platforms. Certified Pega Lead System Architect (CLSA)....
to support the migration of our existing cloud-based telephony platform (Avaya) to Microsoft Teams soft phones. The ideal... Routing, or Operator Connect as applicable Assist with the migration of users from legacy (Avaya) voice systems to Microsoft...
implementing telephony integration in integrating Salesforce Service Cloud Voice with Avaya, including CTI strategy, call routing...
(e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect). Experience with test management tools (e.g...| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools...
below is a plus) Experience with platforms such as Genesys, Avaya, Cisco, NICE, Amazon Connect, or similar Familiarity with REST APIs, JSON, XML... below is a plus) Experience with platforms such as Genesys| Avaya| Cisco| NICE| Amazon Connect| or similar Familiarity with REST APIs| JSON| XML...
with CISCO installing/Configuring devices, LAN/WAN, Avaya, familiar with port activations, configuring switches update firm ware...
incude but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
Preferred skills or certifications: Avaya Certified Support Specialist (ACSS) or equivalent Nortel Meridian System...
, encryption). Experience with NMB-like tools: MS Office, Google Workspace, Adobe, Avaya, Printers/Scanners, Mobiles (iOS...
Healthcare IT experience. Experience with Avaya telecommunications systems, Cisco networking (routing, switching, wireless...