, and bridging communication gaps in a diverse world. If you're passionate about delivering technology-driven solutions and building... frameworks such as customer health scoring, NPS (Net Promoter Score), or CSAT (Customer Satisfaction). Strong understanding...
patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes..., measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT...
and elevate the customer onboarding experience for Oracle Cloud Infrastructure (OCI) Dedicated Cloud solutions, including..., security/compliance readiness, training completion/proficiency, and CSAT/NPS;build dashboards for stakeholder reporting...
. Monitor and report on key metrics such as containment rate, CSAT, and digital adoption. Collaborate with analytics teams..., Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Through our operating...
focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases...
transformation, integrating Artificial Intelligence (AI) and Generative AI (GenAI) into our solutions. We are seeking an Advanced... with an eye on elevating our services and solutions. Growth Responsibility, P&L and Resource Management Expand strategic...
support secure cloud solutions as well as comprehensive managed IT and network services. About the Role: The Virtual Chief... with the SDM to facilitate and follow up on CSAT and NPS surveys. Renewal Management Proactively managing license...
-native, intelligent CX solutions across member services, provider support, care management, and clinical operations. Key..., prioritization, sprint planning, and release readiness activities. Performance Management Own KPIs such as AHT, FCR, CSAT/NPS...
solutions Analyze accurate measures of Customer Satisfaction (CSAT / NPS), and manage customer health;develop remediation... of pharmacy purchasing and inventory management solutions. We help pharmacies simplify purchasing and maximize profitability...
solutions, identifies and mitigates risk areas, and sees issues through to full resolution. With a hands-on approach, this role... involves configuring and driving solutions while mentoring project teams to meet complex business and technical requirements...