-to-day administration and support of key Contact Center database applications, including Siebel, CTI, Eloqua, Webex Engage... Siebel, CTI (Computer Telephony Integration), Eloqua, Webex Engage, Oracle Right Now, and Carnival Dash. Support with Siebel...
and accurate CTI to support operational decision-making Identify emerging cyber threats, vulnerabilities, trends, and recommend... Produce written reports summarizing gathered CTI Conduct in-person and virtual briefings on vulnerabilities or threat actors...
and accurate CTI to support operational decision-making Identify emerging cyber threats, vulnerabilities, trends, and recommend... Produce written reports summarizing gathered CTI Conduct in-person and virtual briefings on vulnerabilities or threat actors...
Management (WFM), SMS, fax, and Salesforce CTI/Service Cloud Voice—to deliver scalable, secure, and omnichannel communication...
Integration (CTI) Applications Experience with database related technology and administration (MySql or SQL Server...
Intelligence (CTI), you will play a critical, proactive role in safeguarding our organization from advanced threats that evade... Intelligence (CTI) from tactical, operational, and strategic sources to inform hunting hypotheses, prioritize investigations...
and accurate CTI to support operational decision-making Identify emerging cyber threats, vulnerabilities, trends, and recommend... Produce written reports summarizing gathered CTI Conduct in-person and virtual briefings on vulnerabilities or threat actors...
and accurate CTI to support operational decision-making Identify emerging cyber threats, vulnerabilities, trends, and recommend... Produce written reports summarizing gathered CTI Conduct in-person and virtual briefings on vulnerabilities or threat actors...
such as Contact Centers (PCCE & Genesys), Interactive Voice Response (IVR), Call Recording, CDR, Computer Telephony Integration (CTI... Units, CTI, Radio Frequency, and other voice services requiring in-depth technological and operational knowledge. Provides...
development, data and analytics, observability, routing, desktop/CTI, WFM/WFO, platform integration, SBC/telephony, and AI/GenAI.../CTI, WFM/WFO, and SBC/Telephony 4+ years of experience with Amazon Connect and integrating telephony solutions 1+ year...