all significant client interactions, discussions, and resolutions in our CRM system (e.g., Gainsight/Salesforce). About the team...
propensity models, and predictive retention forecasts. Familiarity with customer‑centric platforms (e.g., Gainsight) and CRM...
and Gainsight is a plus Ability to work independently and as a member of an extended, cross-functional team About athenahealth...
required;MBA strongly preferred. Customer Success or Account Management certifications (Gainsight, Totango, or equivalent...
success tools (e.g., Salesforce, HubSpot, Gainsight) Nice To Haves Familiarity with customer success metrics (churn, NPS...
Solutions Architect). · Experience with customer lifecycle tools (Salesforce, Gainsight, etc.). Compensation: Alteryx...
and demonstrated technical aptitude. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who...
relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization... to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce...
relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization... to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce...
-on experience with Gong, Salesforce, Outreach, LinkedIn Sales Navigator, Gainsight, etc. Cross-Functional Collaboration...