. Proficiency in Microsoft and Google Suite of products. Experience with AI/ML-driven Customer Success platforms (e.g., Gainsight...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight... success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product adoption, system...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight... success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product adoption, system...
. Comfortable using Salesforce and Customer Success tools (e.g., ChurnZero, Gainsight). Collaborative team player with a proactive...
with Salesforce, Gainsight Journey Orchestrator, Eloqua, Microsoft 365 and Pendo strongly preferred. Demonstrated experience...
with IT systems, software applications, and data analysis tools (e.g., Excel, SQL, Tableau, Power BI, Salesforce, Gainsight...
. Gainsight and Salesforce experience is a plus. Ability to travel 35+% to customers. Experience with customers in the Federal...
knowledge of Customer Success KPIs and metrics Experience with Salesforce.com, HubSpot, and/or Gainsight Experience working...
. Exceptional relationship-building skills. Strong understanding of Microsoft Office Suite. CRM expertise (Gainsight preferred...
, Marketo, Gainsight, Groove, etc. Passion for problem-solving - If you've ever been so absorbed in a problem that your mind...