Customer Experience Executive
. Documenting all activity in a Customer Success Roadmap through Gainsight (internal Customer Relationship Management tool...
. Documenting all activity in a Customer Success Roadmap through Gainsight (internal Customer Relationship Management tool...
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
in Salesforce and Gainsight and/or Totango. Industry Experience: Experience in sales of telecommunication services, business...
a minimum of 5 years of related or equivalent experience;or 3+ years with an advanced degree. Experience with Gainsight...
primary administrator for our customer success solution, Gainsight, ensuring optimization of system functionalities... in alignment with our key outcomes. In addition to administrating Gainsight, you will manage additional data solutions with an eye...
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
, Gainsight, Marketo, Snowflake, etc.). Ensure consistent data definitions and reporting standards across functions to support end... or subscription business models. Experience with advanced RevTech tools like SalesForce, Tableau, PowerBI, Pendo and Gainsight...
. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered... retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer...
internally to advocate customers’ needs. Leverage internal tools, including Gainsight, to archive customer activity...