Director, Customer Experience Product

center technologies and IVR design (such as Genesys Cloud, NICE, Avaya, or Cisco) to design queue logic, DTMF menus, routing... configuration or customer experience practices. Hands-on experience implementing IVR routing changes on platforms like Genesys...

Lugar: Tampa, FL | 04/02/2026 23:02:48 PM | Salario: S/. No Especificado | Empresa: Ashley Furniture HomeStore

Service Technology - Gen Cloud Administrator - Product Manager

success of the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well... will be in your hands. Every day activities will include serving as the resident expert for Genesys Cloud capabilities;providing day...

Lugar: Norfolk, VA | 04/02/2026 23:02:58 PM | Salario: S/. No Especificado | Empresa: ADP

Product Owner

, and support strategy development for Salesforce, Genesys platforms and other large-scale strategic MassMutual initiatives intended... lead/represent the organization on the Salesforce and Genesys programs and other large scale strategic initiatives Serves...

Lugar: Springfield, MA | 04/02/2026 21:02:57 PM | Salario: S/. $107700 - 141300 per year | Empresa: MassMutual