, ServiceNow, NiCE, Genesys, Amazon Connect, Kore.AI. Experience with CCaaS: ACD/IVR, Omni-Channel routing, Analytics, WFM...
: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: Facilitate the provision of patient care... required. ADDITIONAL PREFERENCES: Some experience preferred. Additional Information Organization: Henry Ford Health Genesys Hospital...
to Friday and every other weekend Hospital: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY...: Henry Ford Health Genesys Hospital Department: Emergency Services Admin 001 Shift: Night Job Union Code: Not Applicable...
with medical terminology preferred. Additional Information Organization: Henry Ford Health Genesys Hospital Department...
, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams). Implement and optimize LLM pipelines, ASR...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
with medical terminology preferred. Additional Information Organization: Henry Ford Health Genesys Hospital Department...
/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys...
chatbot and voice solutions using: Azure Bot Service. Power Virtual Agents. Integrations such as Genesys, Twilio... / Nice-to-Have Skills Experience integrating with Genesys, Twilio, WebRTC services. Prior work on enterprise-scale...
Months of Entity Framework / EF Core experience 36 Months of SQL experience GENESYS Consulting Services, Inc. is proud...