Utilize electronic work applications/programs i.e. (Microsoft Office 360 applications, Genesys call application, ICUE...
Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: Facilitate the provision of patient care... required. ADDITIONAL PREFERENCES: Some experience preferred. Additional Information Organization: Henry Ford Health Genesys Hospital...
projects. You will report to the Engineering Manager and will have an onsite work schedule at our business unit, Genesys... Aerosystems, located in Mineral Wells, TX. Genesys Aerosystems delivers customer-focused technologies and customized solutions...
with strong expertise in Service Cloud, Omnichannel integrations, Genesys contact center integration, and AI enablement using Salesforce..., chat, email, social, etc.). Define and implement integration strategies with Genesys Contact Center, leveraging...
recoveries. Collections Technology Ownership Act as the business owner for Genesys Cloud collections functionality. Design...+ years of collections contact center leadership experience. Deep, hands-on expertise with Genesys Cloud in a collections...
and reporting (e.g., Oracle BI, Genesys reporting)....
of experience configuring and managing systems like Phones, Chat, chatbots, and AI Solutions. Experience in Amazon Connect, Genesys...
- Genesys Cloud Platform experience highly preferred - Strong analytical, troubleshooting, and problem-solving skills...
unit, Genesys Aerosystems, located in Mineral Wells, TX. Genesys Aerosystems delivers customer-focused technologies...
Role - Oracle Service Cloud (B2C) CRM Lead Genesys Cloud CX Integration Location - San Jose CA or 100% Remote for PST... with Genesys Cloud CX. Solid understanding of customer service operations and contact center best practices. Proven experience...