Information Organization: Henry Ford Health Genesys Hospital Department: Diagnostic Cardiology Anc 001 Shift: Day Job Union...
, and collaborate on the integration of technologies like Amazon Lex, Genesys, and Verint for enhanced work management and customer... for efficient call routing and improved customer experiences. Collaborate with team members on the integration of Genesys Cloud...
Platforms (Amazon Connect, Genesys, Five9, NICE, Avaya, or similar). Proficiency with Node.js for automation, scripting...
, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross... configuration, customization, and integration with Genesys Cloud CX. Serve as the primary liaison between business users, technical...
. Avaya, Genesys, Five9, NICE, Cisco) or CRM systems integrated with call centers. Familiarity with regulatory requirements...
Location: Grand Blanc, Michigan Hospital: Henry Ford Genesys General Summary: Performs a variety of patient related... Organization: Henry Ford Health Genesys Hospital Department: Emergency Department 001 Shift: Night Job Union Code: MIGRA...
, and integration strategies for major EHR and CTI platforms (Epic, Cerner, Genesys, Cisco, etc.). Represent Hyro as a clinical thought... platforms (Epic, Cerner, CTI/CCaaS such as Genesys/Cisco, CRM, or digital engagement tools) with a deep understanding...
Hospital: Henry Ford Health Genesys Location: Grand Blanc, Michigan GENERAL SUMMARY: Facilitate the provision of patient... required. ADDITIONAL PREFERENCES: Some experience preferred. Additional Information Organization: Henry Ford Health Genesys Hospital...
a matrix driven organization AWS connect Genesys on Prem Contact Center Proven knowledge on technology such as Java...
or internal upgrades. + Represent DJCS in tool vendor communities (e.g., Genesys, Verint, Salesforce), ensuring visibility...