CCaaS Platform Engineer III (Genesys technology)
Engineer III is to ensure the reliable operation and continuous improvement of the Genesys voice platform through project...
Engineer III is to ensure the reliable operation and continuous improvement of the Genesys voice platform through project...
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create... Overview Genesys is seeking a Senior Manager, Content Production & Insights to lead the production and performance...
for assigned special projects and Talent Acquisition programs, including Genesys Works and other early-talent initiatives. Team...
database to AWS, migration from Genesys to Amazon Connect, migration from OpenAI to Bedrock, or from cloud provider ,e.g...
, and required certifications/licensures needed to be successful in this position. Preferred Skills Genesys CCPulse, Incident Management...
from legacy platforms (e.g., Genesys/PureConnect/Engage, Avaya, Cisco UCCE/CVP, NICE CXone, Twilio Flex). Deep working knowledge...
Pay Rate: $70.00 Location: Sunnyvale, CA (Hybrid role) Duration: 6 months Job Title: Genesys Developer Role... Description: 7+Years of experience in Genesys, Genesys Composer, Genesys ORS, SCXML, HTML/CSS/JavaScript...
Care Services Program - Prior experience using the Genesys phone system - Strong organizational, communication...
. Experience with VoIP, CTI, and telephony systems (Avaya, Cisco, Genesys, etc.) is an advantage. Familiarity with PBX, ACD...
, Training, Talent Acquisition, Technology, and other cross-functional stakeholders. Experience with Genesys, NICE, SalesForce...