General Manager
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
products Experience with a VoC or Feedback Management system (Examples include Medallia, Qualtrics, Alida, Satmetrix) Expert...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
expectations o Reports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for management...
such as Medallia, Qualtrics, InMoment, or other CX measurement platforms preferred. Experience tying CX to employee experience...
' communications via Medallia Concierge to ensure a seamless experience. Utilize various computer systems to maintain communication...;knowledge of Opera Cloud, Medallia Concierge, and/or HotSOS is preferred. Previous experience in hotel front desk...
to minimize impact through regular customer meetings or proactively sourcing feedback through Medallia customer surveys Identify...
. Keeps records for expenses. Reviews Medallia scores and share with Housekeeping associates, takes corrective measures... as and when required. Maintains Medallia cleanliness scores up to the objectives set by the company. Cooperates and coordinates...
’s focus will be on guest satisfaction through supporting our loyalty program, Medallia, social media and guest recovery. The... Medallia scores and trends Respond to all social media guest comments - Google, Trip Advisor, etc Maintain good working...