consistent use of proprietary systems such as choiceADVANTAGE®, iDeas G3, Medallia, and other brand tools. Monitor key...
platforms (Qualtrics, Glint, Medallia, Perceptyx, etc.) A minimum of five years that includes SaaS onboarding, and/or customer... team meetings If You Have This, It's A Plus: Familiarity with employee survey platforms (Qualtrics, Glint, Medallia...
(including Medallia and Synergy Reports) to document, communicate, and resolve guest feedback or operational concerns. Stays...
(including Medallia and Synergy Reports) to document, communicate, and resolve guest feedback or operational concerns. Stays...
to higher Overall Experience Medallia scores. The Guest Experience Ambassador will be responsible for understanding the... occasions such as birthdays, anniversaries, proposals, etc. Encourage guests to provide feedback via Medallia surveys...
within 24 hours of the incident through use of Medallia Facilitate a minimum of two FSC audits per market each quarter...
resolution. Act as a point of contact for Medallia survey feedback, proactively reaching out to clients with low NPS scores...
with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues and collaborating on financial...
in contributing to Medallia Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest...
. Responsibilities Maintains standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping...