Director of Housekeeping
of work. Responsibilities Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA...
of work. Responsibilities Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
, drapery cleaning). Score Management: Monitor guest feedback platforms (e.g., Medallia/Qualtrics) daily. Analyze negative...
, payroll, email, Kronos, Medallia, MOS Perform any other duties assigned by Management Qualifications: Previous supervisor...
data Familiarity with employee survey platforms (Qualtrics, Glint, Medallia, Perceptyx, etc.) Project or program...
highly desirable Prior experience using Customer Experience Management (CXM) tech platforms (e.g., Qualtrics, Medallia...
, payroll, email, Kronos, Medallia, MOS Perform any other duties assigned by Management Qualifications Previous...
as the tools needed to properly do their job. Responds to all Medallia surveys for guests at the property and follows up...
as the tools needed to properly do their job. Responds to all Medallia surveys for guests at the property and follows up...
Housekeeping Department on their role in contributing to Medallia Scores. Monitor all V.I.P.'s, special guests and requests...