CX Supervisor, Service Department - Tucson, AZ
with continuous improvement tools Create estimates Follow up on Medallia surveys Ensure Express Assessment dashboard accurately...
with continuous improvement tools Create estimates Follow up on Medallia surveys Ensure Express Assessment dashboard accurately...
, referrals, Medallia scores, and other key metrics. Maintain Accountability: Have necessary tough conversations and issue...
working with both quantitative and qualitative feedback, and with tools like Qualtrics, Medallia, Typeform, Looker...
and feedback platforms (e.g., Qualtrics/Medallia-type tools) and/or text analytics capabilities within those platforms. Experience...
and possesses excellent verbal and written communications skills. Energetic and positive driver of Total Service/Medallia scores...
for conference rooms, poorly rated a ticket, or submitted a negative response in our member experience system, Medallia. Follow the... meets the member's needs. Review all Medallia responses to understand areas of improvement and implement proactive changes...
(e.g., CoSTAR, Medallia, Salesforce, Tableau) to identify opportunities and influence decision‑making. Recommend... measurement tools (e.g., CoSTAR, Medallia, Tableau, Salesforce). Strong project coordination, time management...
, and other duties as assigned (e.g. Medallia, Qualtrics, QuestionPro). Optimize performance of surveys, including setting up...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...