Manager, Customer Experience Analytics
tools, such as Adobe Analytics, Adobe Campaign Manager, Experience with survey research tools (Qualtrics, Medallia...
tools, such as Adobe Analytics, Adobe Campaign Manager, Experience with survey research tools (Qualtrics, Medallia...
, Medallia, Campdoc, Teams, and Basware. o Be aware of and support a budget for ordering supplies and materials · Provide work...
Intern position’s focus will be on guest satisfaction through supporting our loyalty program, Medallia, social media...
tools, such as Adobe Analytics, Adobe Campaign Manager, Experience with survey research tools (Qualtrics, Medallia...
and Medallia. You will lead and/or participate in system upgrade, user improvement, technical enhancement or launch readiness...
, as needed to support Regional Claims (i.e., CBC database, Medallia, Tracker, RCE Escalation Tracker, ClaimVision, Care, Connect...
: Transactional Survey (Medallia), Social Reputation Management, Case Management, etc. Manage transactional survey program and day...
handling processes. Understand the importance of our Medallia scores. Maintain 4 - Star/4 – Diamond Standards of guest...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
, train the team on Medallia scores and maintain high guest satisfaction scores. Manage expectations on sponsorship and brand...