PREMIER Workforce Management Internship
activities, adjust schedules, and perform daily trend analysis for call management. Utilize Verint to identify associates...
activities, adjust schedules, and perform daily trend analysis for call management. Utilize Verint to identify associates...
: Verint / March Networks, Alarm Systems: Bosch / DMP / Pacom. · Advanced experience manipulating large datasets using Excel...
with WFM platforms (Assembled, Tymeshift, Playvox, NICE, Verint, or similar) Strong SQL skills for data extraction...
-on expertise in omnichannel Contact Center platforms (Genesys, NICE, Verint, Cisco) and IVR systems. Solid understanding of SIP...
camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos, Electrical wiring...
, omnicast, synergis, hd camera, video management, ip video, access camera, dsc, siveillance, verint, powerseries, powerg...
interview via our online interviewing platform/tool, “Verintâ€. This online interview must be completed for prompt consideration...
applications, and recording solutions such as Calabrio or Verint. Support integration with 2Ring dashboards/wallboards...
and optimize staffing and performance. Proficiency in workforce management software (e.g. Talkdesk, Verint, or similar platforms...
WEM/WFM, NICE, Verint, Calabrio) and RTA tools. Strong skills in forecasting & scheduling methodologies (interval-based...