Proficiency in WFM platforms (e.g., Calabrio, NICE, Verint) Ability to work independently and manage multiple priorities...
, apply today. Contract Duration: 12 Months Required Skills & Experience Workforce management utilizing Verint Desktop analytics Call...) What You Will Be Doing Technical & Platform Expertise: Experience with Alvaria and Verint Workforce Management platforms, including...
and Scheduling teams. Verint Experience required - strong knowledge of scheduling strategies, intraday management, and WFM...
& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
correlation modeling Preferred Working knowledge of Verint Workforce Management Software About the Team: About Blue Shield...
you to advance as your expertise increases. Convergint is proficient with alarms (DMP and ICT) CCTV (AXIS, Milestone, Verint...
, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact...
or advanced degree preferred Proficiency in Excel and SQL;experience with BI and WFM tools (e.g. Verint, NiCE) Strategic...
in digital payments, banking, or credit unions is a strong plus. Mastery of workforce management and forecasting tools (Verint...
) is a plus. Preferred Experience with AutoCAD, Revit, or other CAD platforms. Knowledge of security system platforms like AMAG, Verint...