Workforce Management Scheduler
, such as NICE or Verint preferred. Builds and maintains positive and professional relationships with staff to give feedback...
, such as NICE or Verint preferred. Builds and maintains positive and professional relationships with staff to give feedback...
Ability to read and understand blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint...
(Calabrio, Verint, NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems such as Avaya, CISCO, or Twilio...
Ability to read and understand blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint...
use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, Sharepoint, Verint...
interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration...
Ability to read and understand blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint...
and efficiency Knowledge of OneNote, FDR, PTC, WRS, Salesforce, Business Center, Verint, Tableau, and Data WH Analytical thinker...
vendor platforms: Salesforce, NICE CXone (inContact), Workday, Verint Ability to work across multiple cultures, countries...
Ability to read and understand blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint...