IT Services Coordinator - PST
coordination, dispatcher, or client support role Familiarity with service ticketing platforms (like ConnectWise, Autotask, Zendesk...
coordination, dispatcher, or client support role Familiarity with service ticketing platforms (like ConnectWise, Autotask, Zendesk...
: ticketing (Zendesk, Salesforce Service Cloud), phone, chat, CRM, WFM Contribute and influence the firm’s self-service portal... (outsourcing, M&A integration, CRM migrations) Technical & Analytical Skills Expert knowledge of support platforms: Zendesk...
, Airtable & Zendesk Salary and Benefits: $95,000 plus bonus depending on experience Medical, Dental, Vision Life...
: Ecommerce tools such as Shopify, WooCommerce, etc. CRM software like HubSpot or Zendesk Experience with electronics...
to include, but not limited to: Fishbowl Configure One Magento Google Docs / Sheets RingCentral Zendesk Knowledge...
such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...
such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...
supporting teams utilizing Zendesk Collaborate with Tier 2 Team Lead, Tier 2 Tech Lead, and Engineering to solve technical... Experience working with CRMs and modern SaaS tools (G Suite, Slack, Zendesk, etc.) Service-oriented approach with strong client...
actionable product insights - Experience operating within support ticketing platforms (Jira, Zendesk, Freshdesk, Salesforce...
/service or similar role. Experience with Salesforce, ServiceNow, ZenDesk, or similar tools preferred. Proficiency...