, scheduling ancillary & procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems...
administrative duties to support project execution Schedule stakeholder meetings, minute meetings, create and manage Zendesk tickets...
any issues related to our software, hardware, or network. Utilize Zendesk to manage and respond to IT support tickets.... Qualifications: A minimum of 2 years of experience in IT support or a related role. Expertise in Zendesk, ITSM, and Windows...
with Zendesk or Salesforce required Knowledge of SQL strongly preferred Willing to work onsite in Austin (in office only) Able...
, macOS, and mobile device support. Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira). Excellent...
within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited... interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation...
appointments, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls...
of communication between our clients, partners, and other internal supporting teams utilizing Zendesk Collaborating with Tier 1 Lead..., Zendesk, etc.) Service-oriented approach with strong client-focused skills, comfortable making calls to customers Team...