. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical facility, including UPS...
workload efficiently and proficiency in email, phone, chat, and social media support. Must have experience with Zendesk...
, Zendesk), REST APIs, and system integrations. Discuss business outcomes, return on investment (ROI), total cost of ownership...
-solving and analytical skills;developed business judgment Hands-on experience with Salesforce and Zendesk and project...
/Pivots) + basic SQL. Experience working with ticketing systems (JIRA, Zendesk, Salesforce). Strong communication...
ticket logging, assisting and troubleshooting with local software and hardware issues as they arise using our Zendesk CRM...
administrator of the exhibitor database. This includes being the lead for MYS Zendesk tickets, running the weekly meeting...
, and integrations with CRM and ticketing platforms (Salesforce, ServiceNow, Zendesk, etc.). Experience with AI-driven customer support...
Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires... working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management Configuration & System...
crashes and performance issues, is a plus. Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred...