Skills - Working knowledge of ServiceNow or similar ITSM platforms, including Change, Problem, and Incident Management...
required). \ Experience with Service Desk tools (e.g., ServiceNow, Avaya CMS Supervisor, NICE). These Will Help You Stand Out...
Hardware Replacements and to troubleshoot hardware and software issues. Experience in managing ServiceNow including workflow...
. Manage and update assigned ServiceNow tickets to ensure timely resolution and tracking. Apply auditing principles to guide...’s degree in Business Analytics, Information Systems, or related field. Experience with ServiceNow or similar ticketing...
. ServiceNow Administration & Reporting Develop and maintain reports, dashboards, and performance metrics to measure ITSM process... health and efficiency. Support ServiceNow platform improvements, integrations, and process automation initiatives...
was acquired by ServiceNow where they went on to run most of the platform for the last few years - including AI Chat, mobile...
. Manage and update assigned ServiceNow tickets to ensure timely resolution and tracking. Apply auditing principles to guide...’s degree in Business Analytics, Information Systems, or related field. Experience with ServiceNow or similar ticketing systems is a plus....
GRC, ServiceNow, LogicManager). Partner with IT/security on cyber risk reviews and vendor risk assessments. Reporting... for data manipulation and reporting. Hands-on experience with at least one GRC or risk platform (Archer, ServiceNow...
audits. Track findings in GRC tools (Archer, ServiceNow, or similar). Regulatory Compliance: Ensure adherence to frameworks...
and performance monitoring. This role requires strong experience with Power BI, Power Automate, and ServiceNow... to integrate data from ServiceNow, Alteryx, and SQL into unified reporting solutions Automate reporting and intake processes...