A leading technology company in Colombia seeks a Sr. Customer Success Manager (CSM) to serve as a strategic partner for customers, especially in banking and telecommunications. This role will involve managing customer portfolios, advoca...
. Buscamos Administración y Soporte de Genesys Cloud con ganas de trabajar en nuestros equipos multidisciplinares. ¿Cuál es el reto que te... (Contact Center Genesys Cloud con CRM Microsoft Dynamics, TelefonÃa, Redes de comunicaciones, que le permita evaluar...
platforms like Genesys, Twilio, Avaya, Cisco - Experience with outbound dialers and campaign management - Understanding...
Overview We are seeking an experienced and innovative Genesys Architect to design, develop, and maintain IVR... will have deep expertise in Genesys or similar Contact Center platforms, with a strong focus on architecture, integration...
environment. - Technical Skills: Proficiency with dialer systems (e.g., Five9, DialConnection, Genesys, or similar) and CRM tools...
- Configure multi-brand, multi-channel environments - Integrate Zendesk with Five9, Talkdesk, Genesys, Salesforce, HubSpot... in Contact Centers / BPO environments - Strong knowledge of ticketing systems, voice platforms (Five9, Genesys, Talkdesk...
and metrics (e.g., Genesys, Five9, RingCentral, Avaya, etc.) - Strong analytical and problem-solving skills - Excellent...
Company Description Miratech helps visionaries change the world. We are a general IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
? - Configurar y administrar plataformas de Contact Center ( Genesys, Avaya o Asterisk ). - Diseñar flujos de llamadas ( IVR...