Coordinador Mesa Servicio
de herramientas de ticketing como ServiceNow, Jira Service Management, o similares. 2.Conocimientos en gestión de incidentes...
de herramientas de ticketing como ServiceNow, Jira Service Management, o similares. 2.Conocimientos en gestión de incidentes...
ServiceNow y colaborando con equipos de todo nivel. Soporte estratégico Proporciona asesorÃa experta a clientes internos y...
como Solman, JIRA, ServiceNow, para el seguimiento de solicitudes, actualizaciones y documentación. ¿Qué ofrecemos? Un entorno...
ServiceNow is required. Strong knowledge of the ITIL framework and service desk tools is necessary, and certification in IT...
(e.g., ServiceNow, JIRA, or similar). 3. Superb communication skills, with the ability to explain technical issues to non...
, responding to ServiceNow Tickets within provided SLAs. Education / Experience / Other Information - 3+ years combined SAP...
problems. - Familiarity with ticketing systems and incident management tools (e.g., ServiceNow, JIRA, or similar). - Superb...
tools (e.g., ServiceNow). 12. Strong knowledge of Excel. 13. Strong technical background in IT infrastructure, including... Management, Problem Management, Root Cause Analysis (RCA), ITIL, ServiceNow #J-18808-Ljbffr...
. Experience with IT service management tools (e.g., ServiceNow). Strong knowledge of Excel. Strong technical background in IT... Management, Problem Management, Root Cause Analysis (RCA), ITIL, ServiceNow #J-18808-Ljbffr...
tools such as Zendesk, Jira, Confluence, Salesforce, ServiceNow.Excellent communication skills: verbal, written...