SLA Design & Contract Strategy Consultant
, with expertise in SLA assessment, data analysis, and reporting. Familiarity with CRM tools such Microsoft Dynamics and ServiceNow...
, with expertise in SLA assessment, data analysis, and reporting. Familiarity with CRM tools such Microsoft Dynamics and ServiceNow...
, ServiceNow or similar ITSM, and modern integration platforms (APIs, ESB, iPaaS, event streaming). - Proven ability to develop...
, with expertise in SLA assessment, data analysis, and reporting. Familiarity with CRM tools such Microsoft Dynamics and ServiceNow...
, JavaScript, or Java. - Familiarity with Salesforce Service Cloud and/or ServiceNow. - Excellent business and interpersonal...
- Manage end-to-end HR processes, from onboarding to offboarding. - Handle employee requests and cases through ServiceNow...
primarily through ServiceNow, ensuring operational excellence and compliance with standards. The position is hybrid.... - Manage Active Directory and federation services. - Respond to client requests and tickets using ServiceNow. - Support...
. - Work with change requests & incident monitoring system (ServiceNow) - Is responsible for maintaining the integrity...
. - ITIL V3/v4 Foundation Cert. in ITSM an asset - Experience with ITSM tools (ServiceNow, a plus) with strong understanding...
function, strong project and time management skills and knowledge in Workday, ServiceNow;are advantageous. (preferred...
primarily through ServiceNow, ensuring operational excellence and compliance with standards. Responsibilities - Administer... using ServiceNow. - Support automation and vulnerability management initiatives. - Collaborate with clients and internal...