Management Tools (Salesforce, ServiceNOW, JIRA, ADO, etc)) to manage Customer Service Management engagements. Proficient...
Provide level 1 and 2 support, responding to ServiceNow Tickets within provided SLA’s. Education / Experience...
Provide level 1 and 2 support, responding to ServiceNow Tickets within provided SLA's. Education / Experience...
for AD administration tasks, ServiceNow, SQL/Oracle. Experience working on medium-to-complete reports is an added advantage...
for AD administration tasks, ServiceNow, SQL/Oracle. Experience working on medium-to-complete reports is an added advantage...
with help desk tools such as Jira Service Desk, ServiceNow, Zendesk, or Remedy to log, assign, and track cybersecurity incidents...
, ServiceNOW, JIRA, and ADO to effectively manage Customer Service Management engagements. Proficiency in Microsoft Office Suite...
of Autosys scheduling An understanding of ITIL processes i.e. ServiceNOW #LI-Hybrid Location(s): Colombia : Bogota : Bogota...
of Autosys scheduling An understanding of ITIL processes i.e. ServiceNOW #LI-Hybrid Location(s): Colombia : Bogota : Bogota...
. You should be comfortable using IT service management/service desk software (preferably ServiceNow). Knowledge and support experience...